Privacy Policy

1. Introduction

BridgePoint Global Holding Ltd ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information, and the rights and choices you have regarding our use of such information.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact form submissions (name, email, phone, message)
• Enquiry details for our services
• Job applications and candidate information
• Supplier registration information
• Any other information you voluntarily provide

2.2 Information Collected Automatically

• Analytics Data: We use Google Analytics 4 and Microsoft Clarity to understand user behaviour, which collects information about your visits including pages visited, time spent, and device information
• Cookie Data: We use Cookiebot to manage user consent for analytics and marketing cookies
• Technical Data: IP address, browser type, device type, and operating system
• Usage Data: Information about how you interact with our website

3. How We Use Your Information

• To respond to your enquiries and provide requested services
• To process job applications and candidate information
• To manage supplier relationships and registrations
• To improve our website and user experience through analytics
• To comply with legal and regulatory obligations
• To conduct business operations and communications
• With your consent, for marketing and promotional communications

4. Legal Basis for Processing

We process personal information based on:

• Consent: Where you have explicitly consented (e.g., via Cookiebot for analytics)
• Contract: Where necessary to fulfill service requests or agreements
• Legal Obligation: Where required by law
• Legitimate Interests: For business operations and website improvement

5. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics 4: Analytics platform for website usage tracking
• Microsoft Clarity: Session recording and heatmap analytics
• Cookiebot: Cookie consent management platform
• Contact form service providers for enquiry handling

6. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. For analytics data, retention periods are determined by our third-party service providers' policies (typically 14 months for Google Analytics).

8. Your Rights

Under UK and EU data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to exceptions)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent for data processing at any time

9. Cookies

Our website uses cookies to enhance user experience and for analytics purposes. You can control cookie preferences through the Cookiebot consent banner that appears on our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated. Your continued use of our website following changes constitutes your acceptance of the updated Privacy Policy.

12. GDPR Compliance

As a UK-based organisation processing personal data of UK and EU residents, we comply with the UK General Data Protection Regulation (UK GDPR) and the GDPR. If you believe we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).